Terms of Service

1. Introduction
Welcome to **Dubai Fragrance Company** (“we,” “us,” or “our”). By accessing or using our website, you agree to be bound by the terms and conditions outlined below. These Terms of Service comply with the **Consumer Protection Act, No. 68 of 2008 (CPA)** and the **Protection of Personal Information Act, No. 4 of 2013 (POPIA)**, ensuring your rights as a consumer are protected. If you do not agree to these terms, you may not use our website or services.

2. General Conditions
Our products and services are primarily available to customers in South Africa. We reserve the right to refuse service to anyone for any reason at any time. Prices and product availability are subject to change without prior notice.

3. Accuracy of Information
At **Dubai Fragrance Company**, we strive to ensure the accuracy of all product descriptions, pricing, and availability. However, errors or omissions may occur, and we reserve the right to correct them at any time without notice. You agree to use the website at your own risk and verify details as necessary before purchase.

4. Pricing and Payment
All prices are displayed in South African Rand (ZAR) and include VAT unless stated otherwise. Payments must be made using accepted payment methods, including credit card, EFT, or other options listed at checkout. Secure payment gateways are used to protect your financial information.

5. Delivery and Shipping
We deliver across South Africa. Estimated delivery times and costs will be displayed at checkout. Shipping times may vary due to external factors, such as courier delays or public holidays. **Dubai Fragrance Company** is not responsible for delays caused by third parties.

6. Returns and Refunds
At **Dubai Fragrance Company**, we adhere to the **Consumer Protection Act (CPA)** for returns and refunds. You may cancel your order within seven days of receiving it for a full refund, excluding shipping costs. Returned items must be in their original condition and packaging. Refunds are processed within seven business days of receiving the returned item. Items such as personalized fragrances or opened products may not qualify for returns.

7. Privacy Policy
We value your privacy and adhere to **POPIA** to protect your personal data. Personal information collected during transactions is used solely for processing your orders and providing customer support. Your data will not be shared with third parties without your consent, except where required by law. Please review our full Privacy Policy for more details.

8. Intellectual Property
All content on the **Dubai Fragrance Company** website, including text, images, logos, and designs, is owned by us or licensed for use. You may not reproduce, distribute, or exploit any content without prior written permission.

9. User Conduct
You agree to use the website only for lawful purposes. Activities such as unauthorized access, hacking, or spreading malicious software are strictly prohibited.

10. Limitation of Liability
**Dubai Fragrance Company** is not liable for damages arising from the use of our website or products, except as required by South African law. This includes indirect or consequential damages, loss of profits, or loss of data.

11. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon posting on our website. Continued use of the website implies your acceptance of any updates.

12. Governing Law
These Terms of Service are governed by the laws of the **Republic of South Africa**, and any disputes will be resolved under the jurisdiction of South African courts.

13. Contact Information
If you have any questions about these terms, please contact us at info@dubaifragrancecompany.co.za